Role-specific, not general awareness
What a salesperson needs to know and what your finance lead needs to know have almost nothing in common. Sessions are built per function, around the tasks that function actually repeats.
Enablement
Your team should be able to run this without us
Most AI training is a vendor demo with a certificate attached. People leave impressed and change nothing on Monday. We run sessions built on your actual tools, your actual documents and your actual workflows, so the output is a changed way of working rather than a completion rate.
From$2,000
The half-day leadership session, plus a written acceptable-use policy for your team.
Indicative starting price. The fixed fee for your scope is quoted after the two-day diagnosis, before any build begins.
What makes it work
Three things we insist on
Taught on your own material
Exercises use your documents, your tickets, your spreadsheets. People learn the judgement calls that matter in your context - including where the tool is confidently wrong about your business.
Leaves behind a usable policy
Every engagement produces a short, readable acceptable-use policy covering what may be pasted into what, when disclosure is required, and who to ask. One page people actually follow beats twenty nobody opens.
One workflow per role The task each team would most like to stop doing by hand. Depth beats six capabilities explained shallowly
Run it on their own material Real documents, real tickets, redacted. It removes the transfer problem, and it surfaces where the tool does not help - in front of everyone
A one-page policy, written first What may be pasted where, what must be checked, what must be disclosed. Absent one, caution reads as compliance and nothing changes
Measured at week four Adoption of the named workflow, by someone accountable for it. Not attendance, not satisfaction
Capabilities
What is actually included
- 01
Leadership session
A half-day for the people making the investment decisions: what is real, what is marketing, and how to evaluate a proposal.
- 02
Role-specific workshops
Hands-on sessions for sales, marketing, operations, finance, support or engineering, built on their own workflows.
- 03
Acceptable-use policy
A short written policy covering data handling, disclosure, review requirements and escalation - drafted to be read.
- 04
Internal champions programme
Deeper enablement for two or three people per team, so questions get answered internally rather than queued to a consultant.
- 05
Follow-up and reinforcement
A session thirty days later on what actually stuck, what was abandoned, and what to fix.
In detail
What this covers, specifically
A category name is not a scope. These are the individual pieces of work inside this practice - take the two that apply to you and ignore the rest.
- 01
Leadership briefing
A half-day for the people approving the spend: what is real, what is marketing, and how to evaluate a proposal or a vendor.
- 02
Role-specific workshops
Separate hands-on sessions for sales, marketing, operations, finance, support and engineering, built around the tasks each function repeats.
- 03
Prompt fundamentals
The small number of techniques that actually change output quality, taught on your own documents rather than toy examples.
- 04
Tool-specific training
Getting real value from the licences you already pay for, whether that is Microsoft Copilot, Gemini, ChatGPT Enterprise or Claude.
- 05
Acceptable-use policy
A short written policy covering what may be pasted where, when disclosure is required, what must be reviewed, and who to ask.
- 06
Champions programme
Deeper enablement for two or three people per team, so questions get answered internally instead of queued to a consultant.
- 07
Change management
Planning the role changes honestly with the people affected, which is what determines whether any of this is adopted.
- 08
Reinforcement session
A follow-up thirty days later on what stuck, what was quietly abandoned, and what needs fixing.
What you receive
Concrete artefacts, not a slide deck
- Leadership briefing session
- Role-specific workshops with your own material
- Written acceptable-use policy
- Internal champions identified and trained
- 30-day reinforcement session
01 Diagnose Days 1-2
02 Prove Week 1
03 Integrate Weeks 2-3
04 Operate Ongoing
Around three weeks end to end. That comes from scoping tightly to one workflow - not from skipping a phase. Each still ends in evidence you can check.
Further reading
Written up in more detail
- What belongs in an AI acceptable use policy The eight sections an AI acceptable use policy needs, what the vendor training defaults actually are in 2026, and the rules that survive contact with a busy team.
- AI training that changes what people do on Monday Most AI training produces enthusiasm and no behaviour change. What separates the sessions that stick: your own documents, one workflow per role, a number.
Let's talk
Start with the leadership session
A half-day that leaves your decision-makers able to tell a real proposal from a repackaged one. It is the cheapest thing on this site and it routinely saves clients more than the rest of it combined.
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