Permissions travel with the answer
The assistant only ever surfaces what that specific person could already open themselves. Access control is enforced at retrieval, not filtered afterwards, so a search box never becomes an accidental data leak.
Knowledge
Everything your company already knows, answerable in one place
Your company already knows the answer. It is in a wiki nobody maintains, a PDF on a shared drive, a Slack thread from last March, and one person who is on holiday. We build the layer that finds it, answers in plain language, and shows exactly where it came from.
From$15,000
One source indexed with permissions enforced at query time, deployed where your team already works.
Indicative starting price. The fixed fee for your scope is quoted after the two-day diagnosis, before any build begins.
What makes it work
Three things we insist on
Cited, or it does not ship
Every answer links back to the document and section it came from, with a freshness date. People verify in one click, and the habit of checking survives - which is what keeps the system trustworthy at month six.
No content migration first
We index your sources where they already live. There is no prerequisite project to consolidate everything into one tool, because that project is how most knowledge initiatives quietly die.
Someone asks a question Their identity and permissions travel with it
Permission-aware retrieval Filtered at query time, not after
- Help centre Searched
- Shared drive Searched
- Resolved tickets Searched
- Board papers Not permitted
Source found Answer with citations Source, section and last-modified date on every claim
Nothing to cite No grounded source Says so plainly, and logs it as a content gap
Capabilities
What is actually included
- 01
Retrieval across mixed sources
Wikis, shared drives, PDFs, tickets, chat history and database records, searched together rather than one tool at a time.
- 02
Access-control-aware indexing
Existing permissions from your identity provider respected per user, per document, at query time.
- 03
Answers with citations and dates
Source, section and last-modified shown alongside every answer, so stale content is visible rather than silently repeated.
- 04
Content gap detection
A report of the questions people ask that your content genuinely cannot answer - usually more valuable than the assistant itself.
- 05
Deployed where people already are
Slack, Teams or your intranet, rather than one more tab nobody opens.
In detail
What this covers, specifically
A category name is not a scope. These are the individual pieces of work inside this practice - take the two that apply to you and ignore the rest.
- 01
Source connection
Indexing wikis, shared drives, PDFs, tickets, chat history and database records where they already live, with no migration project first.
- 02
Permission-aware retrieval
Access control from your identity provider enforced at query time, so a person only ever sees what they could already open themselves.
- 03
Cited answers
Every response linked to the source document and section with a last-modified date, so stale content is visible rather than silently repeated.
- 04
Conversational interface
Follow-up questions understood in context, deployed in Slack, Teams or your intranet rather than as one more tab.
- 05
Onboarding assistant
A version scoped to new starters, which is usually where the return is largest and the risk smallest.
- 06
Policy and HR self-service
Answering the recurring internal questions about leave, expenses, IT access and process that consume a surprising amount of senior time.
- 07
Content gap reporting
A standing report of questions your documentation cannot answer, which is frequently more valuable than the assistant itself.
- 08
Decision and meeting capture
Turning recordings and threads into searchable records of what was decided and why.
What you receive
Concrete artefacts, not a slide deck
- Retrieval index across the sources you agree
- Assistant deployed in Slack, Teams or your intranet
- Permission mapping enforced at query time
- Evaluation set built from real internal questions
- Content gap report with remediation priorities
01 Diagnose Days 1-2
02 Prove Week 1
03 Integrate Weeks 2-3
04 Operate Ongoing
Around three weeks end to end. That comes from scoping tightly to one workflow - not from skipping a phase. Each still ends in evidence you can check.
Let's talk
Point it at one messy folder
Pick a single source - the shared drive everyone complains about is ideal - and we will index it and run your team’s real questions against it. You will see the answer quality and the content gaps before committing to anything wider.
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